Terms of service
1. Introduction
Welcome to FanCove!
These Terms of Service govern your access to and use of our website, FanCove.space, including all information, products, services, and features made available through the website.
Throughout these Terms, the words "we," "us," and "our" refer to FanCove. The words "you" and "your" refer to anyone visiting our website, browsing our products, or making a purchase.
By accessing our website or purchasing products from us, you agree to these Terms of Service and our applicable store policies.
If you do not agree with these Terms, please do not use our website or services.
2. About FanCove
Founded in 2022, FanCove focuses on practical lifestyle, outdoor, and comfort products designed to make everyday activities more convenient and enjoyable.
Our product collections include:
Stadium seats and adjustable seating solutions.
Stadium seat cushions and comfort accessories.
Waterproof outdoor blankets.
Camping blankets and outdoor essentials.
Waterproof shoe covers and practical protective accessories.
We aim to provide a convenient online shopping experience supported by transparent policies and responsive customer service.
3. Eligibility and Website Use
By using this website, you confirm that:
You are legally permitted to enter into a binding agreement under applicable law.
Any information you provide during checkout is accurate and complete.
You will use the website only for lawful purposes.
You will not attempt to interfere with the security, functionality, or proper operation of the website.
You must not use our website to engage in fraudulent activities, transmit malicious software, violate applicable laws, or infringe upon the rights of others.
We reserve the right to restrict access to our website where reasonably necessary to protect our customers, business, or website security.
4. Product Information and Availability
We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate and up to date.
However, certain variations may occur due to:
Differences in screen resolution and display settings.
Lighting conditions during product photography.
Minor manufacturing variations.
Updates to product packaging or specifications.
Product images are provided to help customers understand the appearance and features of each item.
We reserve the right to update product descriptions, pricing, availability, and specifications when necessary.
If a significant product discrepancy affects an order, we will work with the customer to provide an appropriate solution.
5. Pricing and Payments
All product prices are displayed on the website in the applicable currency shown at checkout.
Prices may change without prior notice. However, any price change will not affect an order that has already been accepted, except where required by law or agreed with the customer.
By submitting an order, you authorize the applicable payment provider to process the payment using your selected payment method.
You agree to provide valid payment information and accurate billing details.
Orders may be subject to verification before processing. We reserve the right to cancel or decline an order where payment cannot be authorized, fraud is reasonably suspected, or an error materially affects the transaction.
If a payment has already been captured for a canceled order, an appropriate refund will be issued.
6. Orders and Order Acceptance
Submitting an order constitutes an offer to purchase the selected products.
An automated order confirmation indicates that we have received your order. It does not necessarily mean that the order has been finally accepted or dispatched.
We reserve the right to decline or cancel orders in circumstances including:
Product availability issues.
Pricing or listing errors.
Suspected fraudulent transactions.
Incorrect or incomplete order information.
Shipping restrictions or delivery limitations.
If we cancel an order after payment has been received, we will arrange a refund of the amount paid for that order.
Customers who wish to change or cancel an order should contact us as soon as possible at support@FanCove.space.
7. Shipping and Delivery
FanCove is pleased to offer free worldwide shipping to eligible delivery destinations.
Our estimated delivery timeframe is 7–10 days after dispatch.
Delivery times are estimates and may vary depending on the destination, customs clearance, local delivery services, weather conditions, and other circumstances beyond our reasonable control.
Additional information is available in our Shipping Policy.
Customers are responsible for providing complete and accurate shipping information.
If a package cannot be delivered because of an incorrect or incomplete address provided by the customer, additional arrangements may be necessary.
Nothing in this section limits any mandatory rights you may have under applicable consumer protection laws.
8. Returns and Refunds
We want you to shop with confidence.
FanCove offers free returns and refunds within 30 calendar days from the date of delivery, subject to the applicable conditions outlined in our Return & Refund Policy.
Approved returns are free of charge.
If you receive a damaged, defective, incomplete, or incorrect item, please contact our support team so we can investigate and provide an appropriate resolution.
For full details, please review our Return & Refund Policy.
9. Intellectual Property
All content on FanCove.space, including but not limited to:
Website design and layout.
Text, descriptions, and graphics.
Logos and brand elements.
Photographs and product images.
Website materials and original content.
is protected by applicable intellectual property laws.
Unless otherwise indicated, this content belongs to FanCove or is used with appropriate authorization.
You may not reproduce, distribute, modify, republish, or commercially exploit our website content without prior written permission from the relevant rights holder.
10. Third-Party Services and Links
Our website may contain links to third-party websites, applications, or services.
These external services may operate under their own terms, privacy policies, and security practices.
FanCove does not control or assume responsibility for the content, availability, or practices of independent third-party websites.
Accessing third-party services is at your own discretion.
11. Limitation of Liability
To the maximum extent permitted by applicable law, FanCove shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
We do not guarantee that website access will always be uninterrupted, error-free, or available at all times.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for fraud, intentional misconduct, or mandatory consumer rights.
12. Indemnification
To the extent permitted by applicable law, you agree not to misuse our website or violate these Terms in a manner that causes harm to FanCove or other parties.
You may be responsible for losses and reasonable costs arising directly from your unlawful use of the website or infringement of another party's rights.
This section does not apply where prohibited by applicable consumer protection laws.
13. Privacy
Your privacy is important to us.
Information collected through our website may be used to:
Process and fulfill orders.
Communicate order confirmations and delivery updates.
Respond to customer inquiries.
Provide customer support.
Maintain website security.
Meet applicable legal obligations.
Personal information is handled in accordance with our applicable privacy practices and legal requirements.
Please review our Privacy Policy for additional information about how personal information is collected, used, and protected.
14. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business operations, website features, or legal requirements.
The updated version will be published on this page with a revised "Last Updated" date.
Your continued use of the website after changes take effect constitutes acceptance of the updated Terms, where permitted by applicable law.
15. Governing Law and Consumer Rights
These Terms are subject to applicable laws and regulations.
Nothing in these Terms is intended to deprive consumers of mandatory legal protections available in their country or region of residence.
Where mandatory consumer protection laws apply, those rights will prevail over any inconsistent provision of these Terms.
16. Contact Information
If you have any questions about these Terms of Service, please contact us:
FanCove
Website: https://FanCove.space
Email: support@FanCove.space
Phone: +41 78 516 9324
Address: Zweiackerstrasse 65, Zürich, Switzerland
Thank you for choosing FanCove. We appreciate your trust and look forward to serving you!